Security & compliance

The standards your insurer will ask about.

Procurement teams and underwriters assess carriers against recognised frameworks. These are the ones that carry weight in this sector — and what each actually means.

Frameworks

Certification is audited, not claimed.

Any carrier can describe a standard. Holding one means an approved audit body has signed it off. Ask us — and ask everyone else — which levels they hold and when they were last audited.

TAPA FSR

Facility Security Requirements

The international standard for storing high-value goods, audited at levels A, B or C. It covers premises operated by the logistics provider or by the client, and is usually the first thing an underwriter asks about a warehouse.

TAPA TSR

Trucking Security Requirements

The road transport standard, certified at levels 1 to 3 with Level 1 the most stringent. Achievable only through an approved TAPA audit body — which is what makes it meaningful rather than decorative.

TAPA PSR

Parking Security Requirements

The standard for secure parking areas used by vehicles carrying high-value loads. Less well known than the other two, and arguably the most relevant — stationary vehicles are where a great deal of cargo crime happens.

ISO 28000

Supply chain security management

A systematic approach to identifying and controlling risk across an entire movement rather than at isolated points. Where the TAPA standards certify places and vehicles, this certifies the management system around them.

Where we stand. We build and operate to the requirements described above — vetted crews, two-person custody, controlled facilities and documented handovers are how we work every day, not aspirations. We will tell you plainly which certifications we currently hold, which we are working toward, and when each was last audited. Ask, and you will get a straight answer with dates on it rather than a logo on a page.
Where the risk is

The road leg dominates loss statistics.

Loss data reported to TAPA’s regional intelligence systems has consistently attributed the large majority of cargo theft to criminal attacks on vehicles rather than on facilities. Road freight is the exposed part of almost every movement, so that is where our controls concentrate.

  • Vetted, background-screened crews on every movement
  • Route planning with no advance disclosure of timings
  • Two-person rule — no single point of custody
  • No unscheduled stops on high-value routes
  • Secure overnight lodgement, never roadside parking
Insurance

Cover, claims and evidence.

Declared value

Cover is arranged against the value you declare at quotation and confirmed in writing before collection.

Certificates

A certificate naming the underwriter is issued on request — before the movement, not after it.

Claims

A named contact, a written incident report and a claim reference within one working day.

Evidence

Seal records, signed handovers and access logs are retained and released to your insurer on request.

Send us your security questionnaire.

Most clients have one. We’d rather answer it up front than discover a gap mid-contract.